The Checklist Manifesto: Quotes
How to Get Things Right
Book by Atul Gawande
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Summary
In The Checklist Manifesto, Atul Gawande compellingly argues that checklists are a powerful yet underutilized tool for improving performance in complex, failure-prone systems, from aviation to construction to healthcare, by ensuring that teams consistently execute on the most critical steps.
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These are the best quotes from The Checklist Manifesto by Atul Gawande. If you want to read a full summary of this book for free, click here.
Avoidable Failures Are Common Across Fields
"Avoidable failures are common and persistent, not to mention demoralizing and frustrating, across many fields—from medicine to finance, business to government. And the reason is increasingly evident: the volume and complexity of what we know has exceeded our individual ability to deliver its benefits correctly, safely, or reliably. Knowledge has both saved us and burdened us."
Section: 1, Chapter: 1
How Checklists Empower Heroes In The Modern Era
"What is needed, however, isn't just that people working together be nice to each other. It is discipline. Discipline is hard—harder than trustworthiness and skill and perhaps even than selflessness. We are by nature flawed and inconstant creatures. We can't even keep from snacking between meals. We are not built for discipline. We are built for novelty and excitement, not for careful attention to detail. Discipline is something we have to work at."
Section: 1, Chapter: 8
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